Terms and Conditions
Welcome to SKIM.
These terms and conditions outline the rules and regulations for the use of Skim's website, located at www.myskim.co.uk.
By accessing this website, you accept these terms and conditions. Do not continue to use SKIM if you do not agree to take all of the terms and conditions stated on this page. These terms and conditions shall be governed by and interpreted in accordance with the laws of United Kingdom.
We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities. All such changes will be published on the website. If you use our website or place any order with us after the changes have been published, you are agreeing to be bound by those changes in respect of that order.
All of our food may contain traces of allergens. We are unfortunately unable to cater to any customers with severe allergies which cause anaphylactic shock. Please contact us for specific advice about whether we can cater for your dietary requirements.
SKIM has the sole right to change any meals at our discretion at any point. Ingredients may change, please always check the packaging.
SKIM and their delivery partners cannot be hold responsible for any theft of or damage to a meal package. Please contact SKIM as soon as you suspect the package has been lost, stolen or damaged. Each case will be treated individually, and it is the management team who will decide on the suitability of a refund or replacement of the meal package.
Order modification and cancellation requests must be placed the day before by 10 AM to be applied to the next day’s delivery.
Refunds are not guaranteed and are based on a case-by-case basis.
If you choose to save your payment card details during the order process, these details will be held by Shopify, a third party payment provider. No payment card details are stored by SKIM.
SKIM cannot be held responsible for errors in website content.